What do I do if I am receiving a geolocation error on the BetMGM Sports app?
You must be within the state of New York in order to make a sports bet. As required by law, all regulated online gaming software providers must use geolocation software to identify a player’s location to ensure they are within the state border. You may experience a geolocation error if you are close to a body of water, state border, or in a remote area. If you receive this error and you are in the state of New York, please refer to our Geolocation Support page (https://www.ny.betmgm.com/en/p/geolocation-support) or contact our 24/7 Customer Care Team.